Posts in the ‘Networks’ Category

[CNL3] Networks Issue / [Fixed]

[CNL3] Networks Issue / [Fixed]

Customers on the shared web server CNL3 may be experiencing downtime due to an ongoing denial of service attack since early this night. Our techs are looking into it and working on containing and stopping the attack. Very sorry about the inconvenience this is causing. Please note, this is not causing issues on other CNL …

Migration NMD1 to NMD4 (IMPORTANT)

Migration NMD1 to NMD4 (IMPORTANT)

Dear Sir/Madam, With this mailing we would like to inform you about the migration of your server(s) located in POP1. Our Datacenter at NMD1 will be phased out because of the new services we will offer Q1 2012 in NMD2, NMD3 and NMD4. The server room will be dismounted after the migration is completed. Date: …

[PA1] Maintenance Announced COMPLETED

[PA1] Maintenance Announced COMPLETED

Hello, Due to recent issue we suffered over our panamanian location, we are moving our node to another platform, their no change on nameservers, though we will get setup our nameservers also on our DNS cluster setup old one will remain the same and new DNS if you wish to use it (more optimized and …

SQL issue CNL2 [RESOLVED]

SQL issue CNL2 [RESOLVED]

Hello, we got a serious issue on our database server array on CNL2 thing has been fixed by replacing array on a new drive we apologize for downtime it caused to your database during the rebuild process if you have any issue please open a new support ticket!

[NL] Network Emergency Maintenance

[NL] Network Emergency Maintenance

Dear Sir/Madam, Last week we have experienced some issues with one of our carriers, which caused packet loss on some network paths. We did some tests and decided to close our sessions with this carrier, other traffic paths were chosen and connectivity was restored again. After the carrier replaced hardware and a week of untrusive …

USA Network Maintenance COMPLETED

USA Network Maintenance COMPLETED

Summary of Maintenance: The purpose of this maintenance is to upgrade software on our core networking hardware. This will improve the reliability and capability of our network. Best practices and procedures will be employed throughout the maintenance. Customer/Billing/Support Portal Impact: There may be one or more brief interruptions as traffic re-routes across our routers, but …

UnderHost partership with CloudFlare

UnderHost partership with CloudFlare

UnderHost is proud to announce a new partnership with CloudFlare, the web’s easiest speed and security system. We partnered with CloudFlare because they have a simple and free solution to help protect and accelerate any website online. Once your website is a part of the CloudFlare community, your website loads twice as fast and is …

Maintenance NL7 (Completed)

Maintenance NL7 (Completed)

Hello, As you probably already aware the maintenance that was supposed to take place yesterday has been postponed. Currently our server has been rebooted due to high load going for at least 8 hour now. Once NL7 server came back online migration will be started, your site should be available during transfer currently we suspect …

Maintenance NL5/NL1– Wednesday  21th September

Maintenance NL5/NL1– Wednesday 21th September

Hello NL1/NL5 users, Has stated on email you received 2 week ago we are ready to start migration on NL1/NL5, maintenance will start at 11hpm on 21 sept there should be no downtime at all during transfers. It should be also completed within 4 hour. In case you have dedicated IP as addon on your …

Maintenance NL9 – 17th September (Completed)

Maintenance NL9 – 17th September (Completed)

Hello NL9 users, Has stated on email you received 2 week ago we are ready to start migration on NL9, maintenance will start at 4hpm on 17th sept there should be no downtime at all during transfers and maintenance should be completed within 4 hours. In case you have dedicated IP as addon on your …