Unscheduled filesystem check on [NL4]
Users on NL4 alpha are probably seeing issues with their sites at the moment. This is because our admins had to start an unscheduled fsck of the server. Once the system finishes this check — in roughly 30 to 90 minutes — all sites on the server should recover.
We’ll let you know what’s going on as things progress!
Update – Sept 1th 14h00pm: Filesystem check found inconsistencies and is repairing them, so while this will not take days and days and days, it may be a few more hours. We apologize for the inconvenience, and will get you back up and running as soon as possible.
Update – Sept 1th 17h45pm: Unfortunately, this is taking longer than expected to complete. There’s not much else we can do until the fsck is complete so that data doesn’t get corrupted. We will update this post as soon as it is finished.
Update – Sept 02th 9h00am: Well, we started the rebuild currently, cPanel will be installed and site restored and we hope to get it setup by the afternoon.
Update – Sept 02th 13h00pm: Hello, as we talk the service as been restored, we will announce a small maintenance windows to within a couple of week for this servers since it might return on read only mode.
My website isn’t up. Any news when it will be?
Yes, follow update here once they come.
Since the server is down almost 5 hours
I did not find any positive progress on the problem
Since it out of our control we are not able to help you further, follow update here once they come.
http://en.wikipedia.org/wiki/Fsck
http://en.wikipedia.org/wiki/Hard_disk_drive
will i loss some of my data? will it be okay?
over 10 hours now for me. Since its out of your control does that mean it could be days or longer??? Those two links don’t mean anything to me?
@Monica, We have remote backup server in two location every account on this server are backup nightly at least 1 time a week and the backup server itself are backup also weekly in case of any data lost we have your account backup.
@Ken, Yes exact time should be since 12:11 pm around 10 hour from now, those wiki link where to explain more to you what the meaning of FSCK (file system check) currently there no staff available on our offshore datacenter, we are waiting news since they need to reboot manually the linux servers and “hit” enter to continue with the reboot via keyboard on site. They are usually on-site around 3HAM (EST) then the server will comeback as normally in worst case we will completely rebuild new raid array and restore backup from our servers.
We will keep you updated via this notice as soon we got news from our datacenter engineer on-site in netherlands.
TY for the update it must have been a major crash of the system. These things do happen
I’m getting an “Internal Server Error”, does this mean you guys still working on the server or is there something on my site that needs to be reconfigured?
@TB Yes, we we’re able to use the second partition on RAID, but this is not safe as the server dosen’t run on RAID at the moments, so another announced maintenance this time will be announced to completely fix issue with it and reinstall RAID properly.
@Peter S: Thank you for your patience and understanding, we need some rest now i’m online since about 28 hour to fix the servers.
Have a nice day!
Thanks for your response.
I’m not complaining or anything, this is only my first experience with downtime with UH., so it’s no big deal really. I was only wondering if there was something that needed to be done on my end.
Thanks for clearing that up for me thought, get some rest.
Good night, morning, noon.. . whichever.
Hi Staff,
Can someone meanwhile remove the “POP Up” that says that the page has been suspended!!!
Looks very professional and just scares anybody away from coming back!!!
@TB Thank you and no there nothing you need to do every website is already back online.
@Mark If your account are suspended this have nothing to do with the maintenance it simply because your account has been suspended prior the downtime. Contact our abuse team via ticket to get it fixed
Thanks for getting back, but it is not true that my account was suspended prior to the server problem u have again, this has happened during the crash.
Very curious on what the team is going to answer why my account has been suspended and why I have not been informed when u guys take this kind of action.
My website is still dead. No changes.
Hi again,
I just wanted to double check if I needed to point my domain to a different IP address.
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If you are the web site owner, it is possible you have reached this page because:
The IP address has changed.
There has been a server misconfiguration.
The site may have been moved to a different server.
If you are the owner of this website and were not expecting to see this page, please contact your hosting provider.
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Yes, I want to know that too as we all are getting same Default Website Page.
hey your blog design is very nice, neat and fresh and with updated content, make people feel peace and I always like browsing your site.
- Joe